Thank you for such outstanding customer service!! Mitch is excellent! Great selection and value!
Great prices, great service. I liked everything about my RV I purchased and the sales process with Buck was excellent.
Testimonials were a huge part of the decision to buy from MHS. It shows that thay have built a great reputation. Our sales process was easy - no B.S.
Mr. Donny O'Banion, CEO: It was a pleasure purchasing our first Motor Home from Motor Home Specialist Alvarado, TX. As you were one of the closest Motor Home Dealerships to our home we started shopping with you first. Jim Campana was very through in explaining everything we needed to know as we were a first time buyers. For the next month we shopped all over the Internet and visited almost all of the Motor Home Dealers in the Dallas-Fort Worth Metroplex. We returned about once per week to MHSRV to visit again with Jimmy with more questions. Jimmy was very patient explaining things over and over again and answering new questions. As we became more knowledgeable about what we wanted Jimmy upgraded us from a Class C Motor Home to a Class A Motor Home. This turned out to be excellent advice and we purchased exactly what we needed. As Jimmy pointed out on our first meeting, the Sales Price on the Window at MHSRV could not be beat anywhere! I know we spent a month trying. We were given Driving Lessons and complete instructions on the care of our Motor Home which was repeated until were satisfied. We stayed overnight at your facility to become better acquainted with the care and maintenance of our Motor Home. It is obvious that "Excellent Customer Service" is the culture of your organization. Just as Jimmy said, the commitment for excellent service continued throughout the sales and delivery process. Special Mention for those who worked with us the most: Jimmy Campana: Sales Associate Sesty Scott: Finance Bill Heath: Service Manager Tim Johnson: Service Writer On a scale of 1 to 10 with 10 being the very best, I would have to give your organization a "12"!
Wonderful selection & absolutely the best prices available. I have already recommended you guys to friends & family. Our purchasing experience with Carl Llewellyn was the best in my experience and the walk-through process with Bill was top-drawer.
Dear Robert and Donny Jim and I wanted to take a moment to share with you our wonderful experience of dealing with MHSRV and especially with Robert Easley. Back in October I called MHSRV to inquire about RV's; I was transferred to Robert and thrilled to have gotten him on the other end of the phone. I explained that we had no knowledge of RV's and were in the market to purchase one. I had a list of questions and he could not have been more patient with me. I hung up from him telling him that Jim and I would arrive a few weeks later. (I'm sure he didn't take me seriously.) The day we met, I pre-warned him to be patient with me and that he was. We began our quest looking at Class C's; by time we left we knew we wanted a Class A. Robert could not have been more patient with our questions, the going back and forth of RV's and his honesty. We had a 3 hour drive back to Austin and stopped in another dealer and left within minutes, it was apparent the salesman did not possess the knowledge of the RV'S as Robert had or the patience. Back in RI we also found an RV we loved and then the phone calls back and forth began, again, Robert was fantastic, so needing to make a decision I flew back to Texas were we started all over again, and by time we left, we purchased a Thor, Daybreak. Because I could not fly back again and Jim was in Austin my endless phone calls on how to transfer monies etc., fell upon Setsey who was just as patient and helpful. The day we picked up our RV and we had one last favor that MHSRV helped us with, the storing of our car for a week so we could drive the RV back to RI, pack it, and drive back before arriving in Liberty Hill where we will be living in or Daybreak for several months. (Actually Robert did suggest it when he found out we were going to put the car in a lot at the airport for safety.) From that initial phone call, to today, we could not be any happier. Again, many thanks to Robert and Setsey and everyone at MHSRV. Barbara (aka: Annie Oakley, thanks Robert) and Jim
Our walk-through was informative and pleasant. Our closing was efficient and smooth. Our salesman was not pushy and he was very knowledgeable. We very much appreciate the ride from the airport & the offer to stay here overnight.
Love the no-haggle pricing. Staff was very helpful and Lance was great. Great prices. Great quality. Great experience.
You business model has all the bases covered. Great pricing with no fall-off in service.
Best price and good salesman. The salesman (Jimmy) and everyone was really patient and caring.
The main reasons we decided to purchase from Motor Home Specialist was the people & price. The closing and walk-through were great and our sales process with Lance Dunning was excellent.
Everything about your company was very professional, courteous and enjoyable. Thanks for all the assistance!
FRIENDLY STAFF, BEST PRICE. All staff worked very hard to get us in the RV we wanted at the price & monthly payments we requested.
This experience has been amazing and recommend it to anyone wanting to buy a coach no matter where you live. Chris was very organized, professional and a joy.
Thanks. Absolutely terrific.
Great price & people.
Being able to stay on site for a couple of days is great. The toolbox, etc. was a nice touch. I will be back for more RVs.
Very organized and very neat